Your Questions, Answered

Every Babushka Dama piece is handcrafted using carefully selected materials, including sterling silver, Argentium silver, natural gemstones, freshwater pearls, brass, bronze, and other high-quality metals depending on the collection. Each product page lists the exact materials used.
Yes.
Every piece is designed and handcrafted in our Berlin studio. Because each item is individually made by hand, slight variations are part of its unique character and make every piece one of a kind.
Babushka Dama is an independent jewellery and accessories studio based in Berlin, Germany.
Yes.
We primarily work with ethically sourced natural gemstones, each chosen for its unique colour, inclusions, and character. As every stone is naturally formed, no two are exactly alike.
Natural gemstones vary in colour, pattern, and inclusions. These natural differences are part of what makes every Babushka Dama piece unique.
Sterling silver is generally suitable for most people with sensitive skin. However, individual sensitivities can vary.
To keep your jewellery looking its best:
- Store it in a dry place.
- Avoid contact with perfumes, lotions, and household chemicals.
- Remove jewellery before swimming, showering, or exercising.
- Clean gently with a soft polishing cloth.
Silver naturally develops a beautiful patina over time and can easily be polished if desired.
Yes.
Sterling silver naturally oxidises when exposed to air and moisture. This is completely normal and can easily be removed using a silver polishing cloth.
Some collections are available in gold or gold-plated finishes. Availability varies by design and will always be listed on the product page. Custom orders are available in gold, depending on budget.
Yes.
We welcome custom commissions depending on our current studio schedule. If you have an idea you'd like to discuss, please contact us with as much detail as possible.
Certain ring designs can be resized, while others cannot due to their construction.
Please contact us before purchasing if you are unsure.
Yes.
We offer repair services for Babushka Dama jewellery whenever possible. Please email us with photographs of the piece so we can assess the repair.
Many pieces are made to order.
Please allow the production time stated on the product page before your order is shipped.
No.
We ship within the EU, Canada, the UK, and Asia. Shipping costs and delivery estimates are calculated during checkout.
Please note that customs duties and import taxes are the responsibility of the customer.
Yes.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Shipping estimates are provided by the carrier and are not guaranteed. While delays are uncommon, they can occasionally occur due to customs or local postal services.
We do not accept returns. All sales of made-to-order jewellery are final. Custom orders are always non-returnable by nature.
Please contact us within 48 hours of delivery and include photographs of both the item and the packaging. We'll work with you to resolve the issue as quickly as possible.
Yes.
Every Babushka Dama order is carefully packaged in our signature packaging, making it ready to give or treasure yourself. If you’d like an item specially wrapped, please reach out with details, and we can do our best to accommodate your request.
Yes.
Many of our collections draw inspiration from European folklore, mythology, traditional craftsmanship, and the natural world. These stories serve as artistic inspiration and are thoughtfully reinterpreted through contemporary jewellery design.
Some collections are produced in small batches, while others are made to order. Limited editions will always be clearly identified on the product page.
Yes.
Every design begins in our Berlin studio, where each piece is created with care using traditional jewellery-making techniques and a focus on craftsmanship.
Yes.
Digital gift cards are available and can be used across the Babushka Dama online store.
Babushka Dama literally translates to “headscarf lady”. The word “Dama” means “lady” in Croatian, and a babushka is the common headscarf often worn by older Slavic women, in this case in Polish culture.
The name is a play on words that represents my own cultural heritage and is a nod to my maternal babcia, who was sometimes referred to as the “babushka lady” by my childhood friends while growing up in Canada.